Lake Trust Employees

Changing the Way We Work at G2G Summit

Words by Abbie Dyer on Oct 15, 2015 11:00:00 AM

"Don't be afraid to give up the good to go for the great." -- John D. Rockefeller

What do you do when you have a day off? Sleep in? Watch movies all day? On Monday, October 12, 2015, all Lake Trust branches were closed in observance of Columbus Day. Our offices might not have been open, but we were still hard at work. All of our employees were invited to attend G2G Summit, an all-staff day with a twist, at our new HQ in Brighton. We're all about doing things a little different here, so this wasn't just a boring training day where you counted down the minutes to go home. 


  • Lake Trust Staff

    "I loved hearing the buzz of everyone finally together under one roof." -- Jim, Member Experience, Financial Life Planning

  • G2G Summit Schedule

    "I liked that we didn't have a tight schedule for the day and we had the freedom to choose our classes." -- Zach, Member Services

  • Be Yourself

    "The reason I do it [serve on the board] is because I believe in Lake Trust. And I believe in our future."
    -- Kim, Board of Directors

Going From Good to Great


What's the point of going to work each day if you don't love your job or want to be better at it? This was the resounding idea behind the creation of G2G Summit. The name itself, G2G stands for "good to great". We recognize that we're really good at what we do, but we have the potential to be great. We already know how to do our jobs, so we used our time on Monday to empower staff to excel in their positions, build a career that they're passionate about and become more invested in the entire organization. 


Personal growth cannot be forced, so we didn't require anyone to attend G2G Summit. But the 200 plus employees that showed up proved that we take our jobs seriously here. To enhance this idea of personal growth, each person here had the opportunity to pick their schedule for the day based on their interests. Here's a look at some of the big highlights of our day together.




Leadership Speed Dating


Your job title isn't important but the work you do is. While this may be a strange concept for many, a title can hinder success because it places a limit on personal skills and abilities. For others, a title can make upper management seem inaccessible. We're actively working to create a collaborative work culture, and that means breaking down the walls that are constructed with the label of job titles. So to break these walls, we hosted Leadership Speed Dating sessions to give everyone a chance to sit down and have a conversation about anything with members of our Leadership Team.




Vendor Exhibits


Success is fueled by a strong support system, so we invited some of our community partners to join us at G2G Summit. These people set up informational booths and took time to talk to our staff about how they impact and work with us.


Mike A., a member who runs a VA medical foster home and a familiar face in our Lake Trust Rewards campaign, joined us too. It was humbling for us to have the opportunity to interact with Mike and have a conversation with him about his work.




Innovation Immersion


While some organizations rely on certain individuals or departments to come up with ideas for new products or procedures, this work model doesn't support the innovative culture we want to have at Lake Trust. In the Innovation Immersion workshop, we took actual problems that face our members or our organization and worked through them together. Staff used their problem solving skills and shared observations from the perspective of their role at the credit union or their department. 


As the day wound down, we gathered on the Grand Staircase and listened as David, our CEO, reiterated why we come to work each day: To make people's lives better. Enhancing this point, he played the Rewards video featuring Mike. Mike's humanity and passion for helping others was a reminder to us all that we're not just building cool products or making things look nice, we're working to improve the lives of the people who matter most to us, you the members. 




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SEE ALSO: The First Day at Our New Home in Brighton   |   Working Together to Create a Better Michigan at the New HQ

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